Customer Service Engineer

Description:

The candidate will join an existing team of 9 consultants and will be responsible for the customization, installation, integration, and support of Cadence simulation and material data management software products for our Swedish and European clients.

Responsibilities:

• Communication with clients and partners, requirements analysis, and identification of possible solutions
• Design and development of new features for Hexagon products
• Design and implementation of integrations between Hexagon products and clients’ enterprise systems
• Installation and configuration of Cadence products and prerequisite software
• Providing support, training, and technical assistance either in-house or at client locations

Requirements:

• Master’s degree in one of the following fields: Computer Science, Software Engineering, Web and Multimedia Technologies and Interaction Design and Technologies
• Proficiency in the following programming languages: Java, JavaScript, Python
• Strong knowledge of UI design and usability evaluation principles and techniques
• Good knowledge of scripting languages in Linux and Windows environments
• Good knowledge of GIT version control software
• Hands-on experience configuring and managing virtual machines in cloud environments (e.g. AWS, Azure).
• Basic knowledge of VMware or VirtualBox virtualization applications
• Strong presentation and communication skills, with the ability to clearly explain and demonstrate software products to customers and internal stakeholders.
• Good command of the English language, both written and spoken