Dynamics 365 Customer Service Developer

At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development.

You will join a newly established product organization where Dynamics 365 Customer Service is a central part of the digital landscape. Together with a dedicated multidisciplinary product team, you will help build and evolve solutions that connect with other products across the business.

This role combines hands-on development with close collaboration around integrations, customization, configuration, deployment, and release. You will also be an important part of the CI/CD journey and contribute to how the product is developed and managed in a modern Agile setup. It is a strong opportunity if you want to influence both the solution and the way it is delivered in an enterprise B2C environment.

• You design and develop customizations and configurations in MS Dynamics 365 Customer Service and Power Platform.
• You build and improve integrations between Dynamics 365 and external systems using REST APIs, Azure API Management, and Azure Service Bus.
• You contribute to CI/CD, deployment, release, and Application Lifecycle Management for Dynamics 365 solutions and connected services.
• You work closely with the product team in sprint planning, refinement, discovery, reviews, and retrospectives.
• You help clarify features and user stories and support prioritization in an Agile Scrum and DevOps environment.
• You collaborate across product teams to create connected digital products and maximize delivery of value.
• You support work in line with relevant frameworks and standards for digital products.

• Minimum 5 years of product development experience in designing and developing solutions using MS Dynamics 365 Customer Service and Power Platform
• Experience developing on Azure and other SaaS products
• Experience in Application Lifecycle Management (ALM)
• Very good understanding of MS Dynamics integrations
• Experience from enterprise-level environments for several years
• Experience designing and developing REST APIs for consuming and publishing data
• Experience in Azure API Management
• Experience designing and developing integrations to external systems and services using Azure Service Bus and external APIs
• Experience working with JavaScript, Typescript, and C#
• Good knowledge of spec-driven development
• You are comfortable working in a cross-functional team and coordinating with others to move delivery forward

• Experience with DevOps tools for source control, build, quality assurance, and release of Dynamics 365 solutions and integrations
• Experience implementing Dynamics 365 Customer Engagement in a B2C context
• Experience building workflows with GitHub Actions
• Experience from the retail domain

• Permanent employment at Avaron AB
• Occupational pension
• Wellness allowance of SEK 5,000 per year

Selections are made on an ongoing basis – apply as soon as you can.